Terms & Conditions
Last updated: January 19, 2026
1. Acceptance of Terms
By accessing and using the Testly.app platform ("Service"), you agree to these Terms & Conditions ("Terms"). If you do not agree, please do not use the Service.
2. Service Description
Testly.app offers an assessment and certification platform for AI Literacy skills, organized into 6 progressive difficulty levels. The Service includes:
- Multiple-choice tests adapted to user level
- Personalized AI-generated feedback (Claude 3.5) based on performance
- Digital certificates for passed levels
- Blockchain verification for L3-L5 certificates (in development)
3. Account Creation
3.1 Eligibility
You must be at least 16 years old to create an account. Minors under 16 can use the service only with explicit parental/legal guardian consent.
3.2 Account Responsibility
You are responsible for:
- Accuracy of information provided during registration
- Confidentiality of authentication credentials
- All activities conducted under your account
Notify us immediately at support@testly.app in case of unauthorized access.
4. Levels and Pricing
4.1 Level Structure
- Level 1 (Competent): FREE
- Level 2 (Proficient): 29 EUR
- Level 3 (Adaptive): 49 EUR
- Level 4 (Strategic): 79 EUR
- Level 5 (Master): 149 EUR
- Level 6 (Grand Master): 299 EUR
4.2 Payments
Payments are securely processed through Stripe. Displayed prices include VAT where applicable. Purchases are single-purchase (one-time payment per level), with no recurring subscriptions.
4.3 Refunds
No-refund policy after test completion: Once you have completed a paid test and received your score and feedback, refunds are not possible, as the digital service has been fully delivered.
Exception: Full refund within 14 days if you have not started the test, in accordance with EU Consumer Rights Directive (2011/83/EU).
5. Usage Rules
5.1 Permitted Conduct
You agree to:
- Answer tests independently and honestly
- Not share test questions or answers
- Not attempt to access levels without required payment
- Respect intellectual property rights
5.2 Prohibited Conduct
It is strictly prohibited to:
- Copy or reverse-engineer test content
- Use bots, scripts, or automation for testing
- Create multiple accounts to obtain free levels
- Share your account with others
- Security attacks: SQL injection, XSS, DDoS, etc.
- Attempt to bypass anti-fraud systems (fingerprinting, rate limits)
5.3 Sanctions for Violations
Violation of these rules may lead to:
- Temporary suspension of account (7-30 days)
- Permanent deletion of account
- Revocation of certificates obtained fraudulently
- Legal action in severe cases (e.g., cyberattacks)
6. Intellectual Property
6.1 Testly.app Content
All platform content (questions, scoring algorithms, design, code) is the exclusive property of Testly.app and is protected by copyright and intellectual property laws.
6.2 Usage License
We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial use.
6.3 Certificates
Digital certificates issued after passing a level are your property and you may use them for:
- CV and professional profiles (LinkedIn, etc.)
- Personal portfolios
- Demonstrating skills to employers
You may NOT modify, falsify, or resell certificates.
7. Limitation of Liability
7.1 No Warranties
The Service is provided "AS IS" and "AS AVAILABLE", without warranties of any kind, express or implied, including but not limited to:
- Continuous availability (100% uptime)
- Absolute accuracy of AI-generated content
- Specific career or employment results based on certificates
7.2 Liability Limitations
To the extent permitted by law, Testly.app is not responsible for:
- Direct or indirect loss of revenue
- Loss of data or opportunities
- Moral or psychological damages
Maximum liability limit: amount paid for the service in the last 12 months.
8. Force Majeure
We are not responsible for interruptions caused by force majeure events: natural disasters, large-scale cyberattacks, third-party provider issues (AWS, Stripe, Anthropic), new government regulations.
9. Service Modifications
We reserve the right to:
- Modify test content and passing criteria (with 30-day notice)
- Adjust prices (changes do not affect already purchased levels)
- Temporarily suspend service for maintenance
- Permanently discontinue service (with 90-day notice)
10. Account Termination
10.1 By User
You can delete your account at any time from Settings or by email to support@testly.app. Deletion is irreversible and includes all personal data (in accordance with GDPR Art. 17).
10.2 By Testly.app
We may suspend or delete your account if:
- You violate these Terms
- You use the service for illegal purposes
- Account is inactive for over 2 years
11. Applicable Law and Jurisdiction
These Terms are governed by the laws of Romania and European Union regulations (GDPR, Consumer Directive).
Any disputes will be resolved by competent courts in [City/County where company is registered].
12. Alternative Dispute Resolution (ADR)
In accordance with EU Regulation 524/2013, EU consumers can use the European Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr